SHIPPING POLICY
■About delivery methods and shipping fees
Products will be shipped via Sagawa Express within 5 business days of receiving your order.
(We do not accept requests to specify a delivery company)
*iPhone cases (up to 2 units) can be shipped by Yamato Transport Nekopos (350 yen including tax) *Earrings (up to 3 units) can be shipped by Yamato Transport Nekopos (350 yen including tax) *Caps (up to 2 units) can be shipped by Sagawa Express 60 size (500 yen including tax)
Shipping costs are 640 yen (tax included) nationwide.
Shipping is free if the total purchase amount is 25,000 yen (tax included) or more.
■ Absence/refusal to receive
We cannot accept returns for reasons such as "refusal to accept the item", "cancellation after the item has been shipped", or "extended absence".
If such a situation occurs, we may charge you the actual cost of round-trip shipping, payment fees, and other shipping costs.
■About shipping of products
Delivery dates may vary slightly depending on the delivery company's circumstances, such as during consecutive holidays, mid-year and year-end gift-giving seasons, etc.
The arrival of the product may be delayed due to weather, traffic conditions, region, etc. If there is an unavoidable delay, we will contact you.
In principle, products can only be delivered to destinations within Japan.
■ Specify delivery date and time
We cannot accept requests for specific delivery dates or times.