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TERMS OF USE

This shop is part of the website provided by TESORO Co., Ltd. (hereinafter referred to as "our company").

By using this shop, you agree to all the terms and conditions listed in these terms, so please read them in detail.

■ About the product

-The colours displayed on the website may differ slightly from the actual colours of the products depending on the type and settings of the monitor you are using.
- Regarding size, we try to take careful measurements, but please note that there may be slight errors.

■ About orders

・Some products may have application expiration dates or restrictions on purchase quantities. Please note that orders that do not meet the deadlines or restrictions may be invalidated.
- Although we do our utmost to manage our inventory, if we are unable to prepare the stock due to an error in sales, etc., we will promptly contact you by phone or email.
・If the total amount of the products is high, or if you have placed multiple orders repeatedly within a short period of time, we may contact you to verify your identity if we deem it necessary. If we are unable to verify your identity, we may cancel your order.
・Please note that we may not be able to accommodate requests for same-day shipping or specific delivery dates.

■ Formation of contract

・When you order a product, your order will be considered as an application for a contract to purchase the product from this site.
・We will send you an [Order Confirmation] email confirming receipt of your order and detailing the details of your order. However, our acceptance of your contract application will not be established until we send you a [Product Shipment Notification] email informing you that the product has been shipped.
-If you have ordered multiple products in one order, and we have sent you a [Product Shipping Notification] email confirming the shipment of only some of the products, the contract will not be concluded for the remaining products until we send you a separate [Product Shipping Notification] email.

■ Contract not concluded

When accepting an order from a customer, we reserve the right to refuse the order if any of the following conditions apply:

・If it is discovered that you have violated the terms and conditions in the past. ・If it is discovered that there is a false or incorrect description or omission in the order details (particularly in the delivery address, etc.). ・If we determine that the performance of obligations owed to you is uncertain. ・If we determine that you have engaged in or are likely to engage in acts that significantly damage our profits through fraudulent buying and selling practices (reselling for profit), etc. ・If there is an error in the information displayed by our company on this website (particularly the price and quantity). ・If a defect is found in the product. ・If the product is sold out and cannot be procured. ・If we do not have the means to deliver the product to the delivery destination. ・If the customer has engaged in any of the prohibited acts listed below.

■Prohibited acts

When using this website, customers are prohibited from engaging in the following acts:

・Achieving unauthorized access to this website ・Violating the security of this website ・Violation of copyrights, privacy, or other rights of our company or third parties, or causing harm to our company or third parties ・Acts that go against public order and good morals ・Making orders or inquiries using false information ・Making orders for the purpose of resale/profit

*We cannot repair or exchange any products purchased on auction sites, flea market apps, or anywhere other than our online site. Please refrain from using images from this site without permission and reselling them.

■ Cancelling an order

As a general rule, we do not accept cancellations of products due to customer convenience.

■Payment method

[Credit card]

We accept VISA, Master Card, Diners Club , JCB and American Express cards.
Currently, we only accept lump-sum payments. Payment is completed before the product is shipped, so please receive the product as soon as it arrives.


This website has implemented a personal authentication service (3D Secure), so you can enjoy shopping with peace of mind.


Credit card usage is based on the membership terms and conditions of each card company with which you have a contract. If you have any questions about usage, we are unable to investigate them as they constitute personal information. We apologize for the inconvenience, but please contact your credit card company directly.

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Amazon Pay

This is a service that allows you to shop using your Amazon registration information.
You can skip the trouble of registering an account on this site and use the credit card information and address registered with Amazon to make payments and place orders. Payment is completed before the product is shipped, so you can simply pick up the product when it arrives.
*You can select Amazon Pay from the member login section on the payment screen.
If you have any questions, please contact Amazon Pay directly.

Amazon Pay

[ Apple Pay]

A payment service that can be used on iPhone and Apple Watch.
You can easily use credit cards and ID payments that you have registered in advance with Apple Pay.

Accepted credit card brands: Mastercard, American Express, JCB, VISA

[ Google Pay]

Payment service for Android devices. (Some functions can also be used on iPhones.)
You can easily use credit cards etc. that you have registered in advance with Google Pay.

Accepted credit card brands: Visa, Mastercard, American Express

Shop Pay】

A payment service provided by the online shopping system "Shopify."
If you register your email address and mobile phone number with Shop Pay, you can easily make payments the next time you make a purchase by simply entering a 6-digit Shop Pay code (SMS authentication) sent to your email address and mobile phone number. There is no need to enter your shipping address or credit card information again.

Accepted credit card brands: Visa, Mastercard, American Express, JCB


[ Paidy (Postpaid) ]

No prior registration is required, just register your phone number and email address to use this deferred payment service. You can choose to pay in full or in installments.

About pre-ordered and made-to-order items

Payment for pre-ordered and ordered items will occur before the item is handed over. Please note that payment may be made before you are notified of the shipment.


If you purchase a pre-order item and a regular item at the same time, they will all be shipped together after the pre-order item arrives. If you need a regular item urgently, you will need to place a separate order for it.


Please note that there may be a limit to the number of orders we can accept. We will stop accepting orders once we reach the limit.

■About delivery methods and shipping fees

Products will be shipped via Sagawa Express within 5 business days of receiving your order.
(We do not accept requests to specify a delivery company)

*iPhone cases (up to 2 units) can be shipped by Yamato Transport Nekopos (350 yen including tax) *Earrings (up to 3 units) can be shipped by Yamato Transport Nekopos (350 yen including tax) *Caps (up to 2 units) can be shipped by Sagawa Express 60 size (500 yen including tax)


Shipping costs are 640 yen (tax included) nationwide.
Shipping is free if the total purchase amount is 25,000 yen (tax included) or more.

■ Absence/refusal to receive

We cannot accept returns for reasons such as "refusal to accept the item", "cancellation after the item has been shipped", or "extended absence".
If such a situation occurs, we may charge you the actual cost of round-trip shipping, payment fees, and other shipping costs.

■About shipping of products

Delivery dates may vary slightly depending on the delivery company's circumstances, such as during consecutive holidays, mid-year and year-end gift-giving seasons, etc.
The arrival of the product may be delayed due to weather, traffic conditions, region, etc. If there is an unavoidable delay, we will contact you.
In principle, products can only be delivered to destinations within Japan.

Please note that any forwarding fees incurred when changing your address after the product has been shipped will be charged to you separately.

<Request for cooperation in going paperless>
In consideration of protecting the global environment, our shop does not include a delivery note. We use the "Shipping Completion Email" instead of a delivery note, so we appreciate your understanding.

■ Specify delivery date and time

We cannot accept requests for specific delivery dates or times.

■ What to do if you don't receive an email

If you do not receive an email from us, please check the following items.
If your email settings are set to reject or accept emails, you will not be able to receive emails after placing your order.
It may have been automatically moved to a folder other than the inbox (e.g. spam), so please check the folder before contacting us.

■Returns and exchanges

●Please note that, in principle, we do not accept returns other than for defective products.

When returning or exchanging an item , please be sure to attach a photo to your email.

If the product you ordered is unused and returned within 7 days of receipt, and meets the following conditions, we will exchange or return it.

In this case, we will cover all shipping costs.

・Initial defects or damage during delivery (damage to product packaging used for product protection is not covered)
・Incorrect product due to our mistake

If the product you ordered is unused and within 7 days of receipt, and meets the following conditions, we will exchange it only if we have the applicable stock.

・Size exchanges at the customer's convenience

Please note that the cost of round-trip shipping will be borne by the customer.

●We cannot accept returns or exchanges for products that fall under the following categories, even if it is within 7 days of receipt of the product.

- Differences between the image on the online page and the actual product (including color tone)
・Products that have been used even once ・Products that have been soiled or damaged due to customer negligence ・Products that have been customized or processed by the customer, or products that have been repaired or cleaned ・Product packaging or instructions have been soiled, damaged, lost or discarded ・Sale products (products with a discount rate set against the regular price and therefore displayed at a double price) ・Pre-order products

■ About security

We take all reasonable steps necessary to protect the privacy of our customers who visit our website and store.
Depending on the services provided by this website and the store, we may ask you to provide highly confidential information (such as credit card numbers) to us. In such cases, we will endeavor to protect that information by encrypting it or by other methods.

■ Privacy Policy

Please review our Privacy Policy to understand how we protect your privacy when you use our site and store.

■Applicable laws and regulations

The rights and obligations of our company and you under these Terms and Conditions, and all actions under these Terms and Conditions, shall be interpreted and applied in accordance with the laws of Japan and shall be established and operated as a contract within Japan, and you are deemed to have accepted this.
If any problem arises that cannot be resolved by the Terms and Conditions, etc., the Company and the Customer shall negotiate in good faith to resolve the problem.
We may change or discontinue all or part of this website or its format without prior notice for any reason.
Please also note that we may suspend or restrict your use of the site without prior notice.

■Other

Use of this site is at your own risk. We are not responsible for any damages incurred by customers as a result of information obtained from this site or our related websites.
If you choose to access the Site, you do so at your own initiative and risk.

■Contact us

If you have any inquiries about our shop, please contact us via email. Please contact us at the email address below.
Please note that it may take some time for us to respond depending on the content of your inquiry.

Email address: info@regleam.net